The philosophy by which we run The Oaks is underpinned by the following values:

• Privacy We recognise that life in a communal setting and the need to accept help with personal tasks are inherently intrusive and we therefore strive to offer as much privacy as possible for our residents when they wish

 

• Dignity We understand that as we get older, our inability to do the things which we used to do in previous years can undermine our dignity, so we try to preserve respect and individuality for our residents throughout their everyday life at The Oaks

 

• Independence We are aware that our residents have given up a good deal of their independence in entering a group living situation. We regard it as important therefore, to encourage our residents to act and think for themselves wherever possible

 

• Choice We consider choice as a core element of providing a service to suit each and every one of our residents. To this end, we aim to provide choice in everyday life at The Oaks and to ensure our residents get the support to help them make the choice which works for them

 

• Rights The fact that a resident has moved into a care home should not in any way affect their basic human rights and as such we strive to ensure that such rights are protected and that our residents are protected against all forms of discrimination

 

• Safety and Security We aim to provide an environment which is safe and secure, therefore allowing our residents to feel comfortable in their surroundings at The Oaks

 

• Fulfilment At The Oaks, our philosophy is not just about care but about providing opportunities for our residents to lead a fulfilled life.